Question 1

Is there a free trial, and how does it work?

Accepted Answer

Yes. Every new account comes with a full, unrestricted 7-day free trial of both Zenith 8 and Zenith 8 Crypto. You get the complete experience — nothing is locked or limited — so you can decide with confidence before paying anything.

Question 2

Do I need a credit card to start the trial?

Accepted Answer

No card is needed. Just create your account and the trial begins right away. We only ask for payment details if and when you choose to subscribe at the end of the trial.

Question 3

How do I get started after I sign up?

Accepted Answer

It's quick and friendly. After you create your account, head to the Downloads page in your dashboard, download the product you want to use, and follow the simple step-by-step guide. You'll be up and running in just a few minutes.

Question 4

What happens when my 7-day trial ends?

Accepted Answer

Nothing dramatic. If you haven't subscribed yet, the software simply stops opening new trades. Any positions you already have open keep being looked after safely. Whenever you're ready, choose a plan and full activity resumes.

Question 5

Will I lose my settings or data when the trial expires?

Accepted Answer

Not at all. Your account, your preferences, and your history all stay exactly as they are. When you subscribe, everything picks up right where you left off — there's nothing to set up again.

Question 6

Can I try both products during the same trial?

Accepted Answer

Yes. Your single 7-day trial covers both Zenith 8 for MetaTrader 5 and Zenith 8 Crypto. Feel free to explore either one, or both, and see which fits you best.

Question 7

Do I need any experience to use the trial?

Accepted Answer

No special experience required. The software is designed to be approachable for everyday traders, and our setup guides walk you through each step in plain language. If you ever get stuck, our support team is happy to help.

Question 8

Is the trial really the full product, or a limited version?

Accepted Answer

It's the complete product with every feature unlocked. We want you to evaluate the real thing, not a watered-down demo, so you can make a fully informed decision.

Question 9

Can I extend my trial if I need more time?

Accepted Answer

The trial is normally 7 days per account. If you genuinely need a little more time to evaluate, just reach out to support@3algos.com and we'll do our best to accommodate reasonable requests.

Question 10

What do I need before I begin?

Accepted Answer

Very little. For Zenith 8 you'll need a MetaTrader 5 trading account. For Zenith 8 Crypto you'll need an account at a supported crypto exchange. Beyond that, just create your free 3Algos account and download the software from your dashboard.

Question 11

How much does it cost?

Accepted Answer

Each license is $129 per month, or $999 per year if you prefer to pay annually and save. One license runs on one account. Everyone gets the same full-featured software — there are no confusing tiers or hidden add-ons.

Question 12

What's the difference between the monthly and yearly plan?

Accepted Answer

They give you the exact same software and features. The only difference is how you pay: $129 each month, or $999 once a year, which works out cheaper over twelve months. Choose whichever suits your budget.

Question 13

Is the trial free, and when do I start paying?

Accepted Answer

The 7-day trial is completely free and requires no card. You only start paying if you decide to subscribe after the trial. There's no automatic charge sneaking up on you.

Question 14

What payment methods can I use?

Accepted Answer

We accept all major credit and debit cards, and payment is handled securely by trusted providers. When you go to subscribe, you'll see the options available to you at checkout.

Question 15

Can I switch between monthly and yearly later?

Accepted Answer

Yes. You can change your plan whenever you like from your account dashboard. It's a simple switch and takes effect from your next billing cycle.

Question 16

How do I cancel my subscription?

Accepted Answer

Cancelling is easy and takes just a click in your dashboard — no phone calls, no awkward retention process. Your access continues until the end of the period you've already paid for, and you won't be charged again.

Question 17

Do you offer refunds?

Accepted Answer

Because the free 7-day trial lets you fully evaluate the software before paying, we don't offer refunds on subscriptions. We strongly encourage you to take full advantage of the trial so you're completely sure before you subscribe.

Question 18

Will my subscription renew automatically?

Accepted Answer

Yes, so your service continues without interruption. You're always in control — you can cancel at any time from your dashboard before the next renewal, and you'll never be charged after you cancel.

Question 19

Where can I find my receipts or invoices?

Accepted Answer

All your billing documents are available in your account dashboard. You can view and download them whenever you need them, for example for your records or accounting.

Question 20

Do I need a separate license for each account I run?

Accepted Answer

Yes. One license covers one trading account. If you'd like to run the software on more than one account at the same time, you can simply add additional licenses to your subscription.

Question 21

What happens to my billing if I stop using the software for a while?

Accepted Answer

Your subscription continues to bill until you cancel it. If you know you'll be away for an extended period, you can cancel and re-subscribe later — your account and settings will still be waiting for you when you return.

Question 22

What is Zenith 8?

Accepted Answer

Zenith 8 is our automated trading software for MetaTrader 5. Once it's running, it handles your trading for you — analyzing the market and managing positions automatically, so you don't have to sit and watch the charts all day.

Question 23

What do I need to use Zenith 8?

Accepted Answer

You'll need a trading account that uses the MetaTrader 5 platform, plus a 3Algos account. Once you have those, you download Zenith 8 from your dashboard and follow the setup guide.

Question 24

Where do I download Zenith 8?

Accepted Answer

From the Downloads page inside your account dashboard. Sign in, head to Downloads, and grab the latest version. You'll always find the most up-to-date release there.

Question 25

How do I install and set it up?

Accepted Answer

It's designed to be simple. After downloading, you follow a short step-by-step guide that walks you through adding Zenith 8 to MetaTrader 5 and signing in. Most people are fully set up in just a few minutes.

Honest answers. No fine print.

Still have questions?

Stop watching charts. Start trading like a system.